Event 06 Oct: Customer Service lunch & learn
Promoted by the Institute of Customer Service, the independent professional body for customer service, it offers a week-long opportunity to ...
Tag: Customer Service
‘Can you steal jewellery?’ Secret Diary of a Mystery Shopper exclusive (part three)
In our final exclusive excerpt from The Secret Diary of a Mystery Shopper by Claire Boscq-Scott, secret shopping takes a ...
Exclusive: The Secret Diary of a Mystery Shopper (part two)
In the second exclusive excerpt from The Secret Diary of a Mystery Shopper by Claire Boscq-Scott, which was Amazon's number ...
Platinum service award for Channel Islands tour operator
Channel Islands’ tour operator, CI Travel Group, has won the Feefo Platinum Trusted Service award for three of its travel ...