Skipton bucks the trend for declining customer service in Guernsey
Levels of customer service on the island are declining, according to Island Global Research, the independent market research agency working ...
Tag: Customer Service
New consultancy launches to improve customer experience
Customerise, a new Guernsey based consultancy focussing on customer experience, has been launched by local professional Charlotte Dunsterville. The aim ...
Jersey-based business helps improve productivity by bringing Feng Shui into the workspace
A Jersey-based business is bringing Feng Shui into businesses and those working from home to improve productivity. Claire Boscq-Scott is ...
10 festive questions with… Claire Boscq-Scott, Customer Service Consultant
Claire Boscq-Scott, Mystery Shopping and Customer Service Consultant from The Busy Queen Bee, is in the hot seat today, reflecting ...
Customer service week: The relationship between wellbeing and customer service
Employee wellbeing positively affects customer experience. Fact. The need to retain customers and create repeat loyal business is of utmost ...
Customer service week: Creating a harmonious workplace improves customer service
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...
Customer Service Week highlighted at Guernsey’s Chamber of Commerce
Customer service was centre stage at an event held at the Guernsey’s Chamber of Commerce earlier this week. Heralded by ...
Customer service week: The day the lights went out
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...
Customer service week: Change, transformation and customer service
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...
Customer service week: Retaining and nurturing customers – isn’t it what we all want?
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...