Tag: Customer Service

International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...

International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...

Promoted by the Institute of Customer Service, the independent professional body for customer service, it offers a week-long opportunity to ...

In our final exclusive excerpt from The Secret Diary of a Mystery Shopper by Claire Boscq-Scott, secret shopping takes a ...

In the second exclusive excerpt from The Secret Diary of a Mystery Shopper by Claire Boscq-Scott, which was Amazon's number ...

Channel Islands’ tour operator, CI Travel Group, has won the Feefo Platinum Trusted Service award for three of its travel ...