Jersey-based business helps improve productivity by bringing Feng Shui into the workspace
A Jersey-based business is bringing Feng Shui into businesses and those working from home to improve productivity. Claire Boscq-Scott is ...
Tag: Customer Service
10 festive questions with… Claire Boscq-Scott, Customer Service Consultant
Claire Boscq-Scott, Mystery Shopping and Customer Service Consultant from The Busy Queen Bee, is in the hot seat today, reflecting ...
Customer service week: The relationship between wellbeing and customer service
Employee wellbeing positively affects customer experience. Fact. The need to retain customers and create repeat loyal business is of utmost ...
Customer service week: Creating a harmonious workplace improves customer service
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...
Customer Service Week highlighted at Guernsey’s Chamber of Commerce
Customer service was centre stage at an event held at the Guernsey’s Chamber of Commerce earlier this week. Heralded by ...
Customer service week: The day the lights went out
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...
Customer service week: Change, transformation and customer service
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...
Customer service week: Retaining and nurturing customers – isn’t it what we all want?
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...
Event 06 Oct: Customer Service lunch & learn
Promoted by the Institute of Customer Service, the independent professional body for customer service, it offers a week-long opportunity to ...
‘Can you steal jewellery?’ Secret Diary of a Mystery Shopper exclusive (part three)
In our final exclusive excerpt from The Secret Diary of a Mystery Shopper by Claire Boscq-Scott, secret shopping takes a ...