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Home Business News Digital & Technology

Five experts, one conclusion: Technology alone is not enough

July 2, 2026
in Alderney & Sark News, Business News, Digital & Technology, Featured, Features, Guernsey News, Isle of Man News, Jersey News, Leadership, TechWeek
Five experts, one conclusion: Technology alone is not enough
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Channel Eye’s Technology and Innovation Focus Week brought together five expert contributors to explore some of the biggest opportunities and challenges facing businesses across the Channel Islands.

The week attracted a full line-up of contributors, with articles covering artificial intelligence, cyber security, digital transformation, compliance and workforce development.

While each contributor approached technology from a different perspective, a clear theme emerged throughout the week: technology itself is no longer the biggest challenge. The real challenge is how organisations implement it, govern it, secure it and equip people to use it effectively.

Cyber security featured prominently, with Cyber Tec examining Jersey’s new Cyber Security Law and the increasing importance of resilience, preparation and incident response. The article argued that cyber security should be viewed as a business continuity issue rather than a purely technical concern, with organisations expected to demonstrate stronger governance, reporting and recovery capabilities.

This message was reinforced by Logiq’s, which challenged the traditional idea of protecting organisations through digital perimeters alone. Instead, businesses were urged to focus on securing data wherever it resides, adopting a ‘never trust, always verify’ approach to access, identity and governance.

Artificial intelligence was another recurring theme. Edward & James explored the growing use of AI in content marketing, warning against over-reliance on AI-generated material and arguing that expertise, authenticity and human judgement remain essential. The article concluded that AI is at its most effective when supporting skilled professionals rather than replacing them.

Prosperity 24/7 examined the rapid evolution of workplace AI tools and the skills gap that is emerging between employees who understand how to configure, supervise and manage these systems and those who do not. The article suggested that investment in training and workforce development may become one of the most important decisions organisations make over the coming years.

Meanwhile, KYC360 looked at how technology is transforming compliance and financial crime risk management. The article made the case for moving away from traditional periodic reviews towards continuous, event-driven monitoring, enabling firms to respond more quickly to changing risks and regulatory expectations.

Taken together, the contributions painted a picture of organisations operating in an environment where technology is evolving rapidly, but where success increasingly depends on people, processes and decision-making rather than software alone.

Common themes included the need for stronger cyber resilience, better use of data, continuous monitoring of risk, greater investment in workforce skills and a recognition that technology delivers the greatest value when combined with effective human oversight.

Perhaps the most notable outcome of the week was the degree of consensus among contributors. Despite focusing on very different areas, all five arrived at a similar conclusion: technology is advancing at extraordinary speed, but competitive advantage will increasingly come from how organisations apply it, govern it and build the skills to use it well.


Technology and Innovation Focus Week forms part of Channel Eye’s programme of themed editorial series, bringing together expert insight on issues affecting businesses across the Channel Islands. The next Focus Week, covering Legal and Professional Services, will take place in September, followed by People, Leadership and Work in December. For more information about these weeks, please get in touch today. 

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Sue Fitzgerald

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