A new international consultancy focused on business experience has launched under the name Elevated eXperience™.
Founded by experience specialists Claire Boscq CSP and Andy Jarvis, the consultancy aims to help organisations better align Digital eXperience (DX), Employee eXperience (EX) and Customer eXperience (CX) at a time of growing AI adoption and business transformation.
Launching globally on 29 May 2026, Elevated eXperience™ introduces a framework designed to help organisations reduce friction between technology, employees and customers, with a focus on simplifying interactions and improving engagement across businesses.
The launch comes as organisations continue to navigate AI disruption, transformation fatigue, employee disengagement and changing customer expectations.
Claire Boscq CSP said: “Customers do not remember your tech stack. They remember how you made them feel.
“Right now, too many feel unvalued, employees feel frustrated and a general apathy is rising. Elevated eXperience™ exists to close that gap, with heart and strategy, to elevate experience and accelerate results.”
Andy Jarvis added: “Your AI is the same as your competitor’s AI. The only edge left is whether your people, culture and technology pull in one direction. Most organisations cannot answer that question honestly. We help them answer it, then fix it.”
Pictured: Andy Jarvis and Claire Boscq
