Blue Islands has launched a survey to help inform its future operations.
The airline, which operates in the Channel Isles, wants to know how people feel about air travel and what factors will be important to them when choosing to fly again.
‘Whilst we may not have been operating as normal over the recent weeks, we are using this time to review our entire offering, including a comprehensive evaluation of what our passengers want from Blue Islands as we look forwards. As part of this development process we are launching two surveys and would very much appreciate as many people as possible taking part,’ said Blue Islands CEO Rob Veron.
‘We would like to identify what factors will be important when people choose to fly again, and what will be the key reasons for travel. We are also seeking views on what additional steps we can take that will help enable passengers to begin flying again with peace of mind and confidence.’
The first survey seeks to understand how people’s views on air travel. The second survey, which will launch next week, will focus on how Blue Islands can shape its offerings and improve its customer experience.
The locally-owned airline is currently providing Jersey flyers with essential lifeline flights to the UK.
‘We are proud to support the Government of Jersey with essential lifeline flights to and from Jersey and have already implemented a series of enhanced wellbeing measures as we plan and prepare to resume our flying schedule when the time is right. In the meantime, we would really appreciate invaluable feedback as we look forward to being able to travel with confidence again. Thank you from all of us at Blue Islands for the continued support,’ said Mr Veron.
