The Medical Specialist Group is warning islanders about a new wave of fraudulent emails in circulation purporting to be from the group.
Jon Buckland, chief executive, says: “We became aware on Friday that islanders were receiving emails that were not from an MSG email address but were using the MSG’s name as bait to get them to click on a link to ‘check their appointment details.
“Our analysis over the weekend has shown that there appears to be no connection with the cyber incident that occurred in December 2021 and there is no evidence that the MSG’s systems have been compromised.
“All the emails we have seen are sent by the perpetrators to a @cwgsy.net address. The MSG is only implicated because the email signature is based on an older MSG email footer and disclaimer.
“‘Our advice to islanders is to always be alert to any suspicious-looking emails. If you suspect you have received one of these emails, please do not click on any links or open any attachments. Delete it immediately. You can also block the sender.
“‘Thank you to the dozens of islanders who have contacted the MSG and we would like to reassure them that their data has not been compromised and apologise for any inconvenience caused.”
A Sure spokesperson said: “MSG has conducted analysis on these emails and there is no evidence that their systems have been compromised. Instead, these are phishing emails. Phishing is where a cybercriminal sends a fraudulent email pretending to be someone else to try and get access to information or data. Sure has taken steps to protect @cwgsy email users including reporting the phishing attempt and requesting it be removed.
“Phishing isn’t a new technique and scammers are aware of the common advice on phishing and are actively trying to get around this so we’d advise customers to always be vigilant: if an email looks suspicious or you do not recognise the sender of the email, you should delete it. Likewise, you shouldn’t click on links, download files or share personal details in suspicious emails.”