Channel Eye
  • PPBF
  • Caring Cooks
  • Man Club
  • PPBF
  • Caring Cooks
  • Business
    • Appointments
    • Data Protection
    • Digital & Technology
    • Environment
    • Features
    • Financial Services
    • Interviews & Profiles
    • Leadership
    • Legal & Professional Services
    • People
    • Property
    • Retail & Hospitality
    • Transport
    • Wellbeing at Work
  • Careers
  • Events
    • Events in Jersey
    • Events in Guernsey
    • Events in Isle of Man
    • Events in Alderney & Sark
    • Virtual events
    • All events
    • Past Events
  • Lifestyle
    • Arts & Culture
    • Charity & Community
    • Education
    • Food & Drink
    • Health & Wellbeing
    • Home
    • Leisure
    • Travel
  • Location
    • Jersey
    • Guernsey
    • Isle of Man
    • Alderney & Sark
  • Advertise
  • Subscribe
No Result
View All Result
Channel Eye
No Result
View All Result
Home Location Jersey

What do you think the future of postal services in Jersey should look like?

February 21, 2022
in Home, Jersey
Jersey Post postie
Share on LinkedInTwitterFacebookEmail

Jersey Post is undertaking extensive research to inform the shape of future postal services

Starting 21st February and running over the next eight weeks, Jersey Post is undertaking two significant market research pieces that will help review the current service provision and inform the shape of future postal services. Islanders and businesses are being encouraged to get involved and have their say.

“We have seen a huge change in how we live our lives, personally and in business over the past 48 months,” explains Jersey Post’s Chief Executive, Tim Brown.

“As well as hearing the thoughts of Islanders on how we are performing as a business, through our all-island household survey, we are also launching a more detailed follow up telephone survey that will delve more deeply into what our customers need from their postal service. The findings of both pieces of work will be invaluable in helping benchmark our ongoing performance and highlighting where our priorities should be to develop a leading postal service that meets future needs”.

Household Survey

From today, Monday 21th February, all households will receive their annual customer survey through the post, asking for feedback on the postal service and its products and services over the past 12 months.

The survey only takes ten minutes to complete and those who would prefer to complete it online can do so here. The survey closes on Friday 11 March. Anyone completing the survey has the option to be entered into a prize draw to win one of three £100 foreign exchange vouchers.

Future Needs Surveys

From Monday 28 February, Jersey Post will commence a more detailed telephone survey with randomly selected individuals and businesses. The survey findings will help inform the strategic direction of Jersey Post, future service provision and will contribute to the JCRA’s postal review taking place this year.
Through telephone interviews with 300 individuals and 150 businesses, greater insight will be provided for:

  • Current postal habits and attitudes around sending and receiving mail
  • Perception of Jersey Post
  • Consumer and business ecommerce needs
  • Customer priorities for future postal services
  • Sustainability and environmental considerations
  • Likely future behaviour trends

Those who aren’t contacted by telephone to take part in the more in-depth survey but would like to have their say are invited to complete it online from Monday 14th March.

ShareTweetShareSend

Tim Bullock

Related Stories

Jersey Post to sponsor Team Jersey in this year’s Island Games in Orkney
Charity & Community

Jersey Post to sponsor Team Jersey in this year’s Island Games in Orkney

June 27, 2025
New Non-Executive Director joins Jersey Post International
Appointments

New Non-Executive Director joins Jersey Post International

June 26, 2025
UNESCO Biosphere Isle of Man appoints new board
Business

Jersey Post Group publishes Annual Report 2024

June 17, 2025
Next Post
Guernsey Milk Michael Bray and Alex Tielles

Guernsey’s dairy industry receives full RSPCA Assured seal of approval 

Skipton International
Channel Eye subscribe
  • Channel Eye
  • Channel Eye Careers
  • Channel Eye Careers
  • List your event
  • Channel Eye Careers
  • Channel Eye
  • Channel Eye Careers

Be the first to know​

Subscribe to the essential islands business news, direct to your inbox every morning​
Skipton International
  • Business
  • Careers
  • Events
  • Lifestyle
  • Subscribe
  • Advertise
  • Privacy Policy
  • Contact

©2025 Channel Eye Limited.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

No Result
View All Result
  • Business
    • Appointments
    • Data Protection
    • Digital & Technology
    • Environment
    • Features
    • Financial Services
    • Interviews & Profiles
    • Leadership
    • Legal & Professional Services
    • People
    • Property
    • Retail & Hospitality
    • Transport
    • Wellbeing at Work
  • Careers
  • Events
    • Events in Jersey
    • Events in Guernsey
    • Events in Isle of Man
    • Events in Alderney & Sark
    • Virtual events
    • All Events
    • Past Events
  • Lifestyle
    • Arts & Culture
    • Charity & Community
    • Education
    • Food & Drink
    • Health & Wellbeing
    • Home
    • Leisure
    • Travel
  • Location
    • Jersey
    • Guernsey
    • Isle of Man
    • Alderney & Sark
  • Advertise
  • Subscribe
  • Contact

©2025 Channel Eye Limited.

This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.