Training your team: The key to keeping customers and growing your business
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th ...
Tag: Claire Boscq
Why customer experience is critical in business success and community growth
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th ...
Jersey-based business helps improve productivity by bringing Feng Shui into the workspace
A Jersey-based business is bringing Feng Shui into businesses and those working from home to improve productivity. Claire Boscq-Scott is ...
Channel Islands customer experience expert rated in global top three
Moving up from number 5 to number 3 on the Global Customer Service Gurus, Claire Boscq-Scott, is also the first ...
10 festive questions with… Claire Boscq-Scott, Customer Service Consultant
Claire Boscq-Scott, Mystery Shopping and Customer Service Consultant from The Busy Queen Bee, is in the hot seat today, reflecting ...
Customer service week: Creating a harmonious workplace improves customer service
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...
Customer service week: The day the lights went out
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...
Customer service week: Retaining and nurturing customers – isn’t it what we all want?
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...
‘Can you steal jewellery?’ Secret Diary of a Mystery Shopper exclusive (part three)
In part three of our exclusive excerpts from Amazon's hottest new release The Secret Diary of a Mystery Shopper by ...
Exclusive: The Secret Diary of a Mystery Shopper (part two)
I was doing some part time work at the time and one morning, as I was getting ready, I noticed ...