Jersey conference ignites Island-wide customer experience transformation
The inaugural Jersey Customer Experience Conference, sponsored by Channel Eye, was held in St Helier on Thursday 10th October. The ...
Tag: Claire Boscq
National Customer Service Week: A celebration of excellence and team spirit
National Customer Service Week is an annual event observed in the first full week of October, where businesses worldwide come ...
The mutual benefits of respect: How kindness enhances customer experience
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th ...
Energise your workspace to personalise and enhance the employee experience
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th ...
Crafting seamless customer journeys: The power of mapping experiences
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th ...
Training your team: The key to keeping customers and growing your business
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th ...
Why customer experience is critical in business success and community growth
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th ...
Jersey-based business helps improve productivity by bringing Feng Shui into the workspace
A Jersey-based business is bringing Feng Shui into businesses and those working from home to improve productivity. Claire Boscq-Scott is ...
Channel Islands customer experience expert rated in global top three
Moving up from number 5 to number 3 on the Global Customer Service Gurus, Claire Boscq-Scott, is also the first ...
10 festive questions with… Claire Boscq-Scott, Customer Service Consultant
Claire Boscq-Scott, Mystery Shopping and Customer Service Consultant from The Busy Queen Bee, is in the hot seat today, reflecting ...