Skipton International has made it easier for customers around the globe to open savings accounts during the Covid-19 pandemic, with the bank having launched a new video on-boarding process in response to social distancing measures.
With immediate effect customers can complete the application process to open an account from the comfort of their homes, using email and video technology to verify their identity.
Skipton has been quick to adapt to changes in its working practices, ensuring that it can continue to meet its customers’ needs and to provide the same award-winning customer services levels for which it has become renowned.
Jim Coupe, Managing Director of Skipton International, said: “We recognise how difficult it may be for customers to send us documentation in the post at this difficult time, so we have put in place this alternative to make opening a savings account quicker and easier. As a Guernsey bank, we have always been able to react quickly to changes in circumstances, allowing us to utilise new guidance on video verifications offered by our regulator.
“We use every opportunity to connect and make a good impression with our customers and we hope that this new fast and efficient system will make saving with Skipton easier than ever before. These difficult times may have forced us to adapt quickly, but it has also shown us how we can use digital technology more and I would expect digital onboarding to quickly become the norm.”
The quick and easy process will allow Skipton staff to connect directly with customers via a short video conferencing call and verify their documentation visually. Saving customers the effort, and potential risk, of obtaining document certification from an approved certifier. The bank is hoping that from the challenges Covid-19 has brought, it will find further new ways of adapting and improving its services to benefit customers.
Skipton International offers a range of offshore sterling saving accounts at competitive rates with a minimum deposit of £10,000. Application forms are now available from Skipton’s website, with the new process set out at www.skiptoninternational.com/sites/default/files/uploaded/forms/video_on-boarding_process.pdf.
British expatriates and foreign nationals can manage their savings with ease from anywhere in the world thanks to Skipton’s online saving portal, Skipton International online.
