The Guernsey based airline Waves, which has recently received route licences from the Transport Licencing Authority has gone live with its customised online booking system.
The TLA granted Waves licences to fly between Guernsey and Jersey and Guernsey and Alderney. At this point individual seat sales and charters are available between Guernsey and Jersey and only charters available between Guernsey and Alderney. All options are available online, depending on destination.
The new system allows customers to book flights online by choosing the destination, date and time of desired travel as the company continues to operate an increasingly popular on demand service for the Channel Island community and beyond.
Waves CTO Jim Rouse says: “This week we have launched online bookings and received an incredible amount of support and positive feedback. The timing has been great; we wanted to hold back the launch until we knew our customers, understood the local demand and spent time working ‘behind the scenes’ with the custom-built technology. We have used the last few months to listen to the passengers, the public and our staff to ensure this process is as smooth as possible. It’s another exciting step for the business.”
Head of Customer Experience, Liam Paterson adds: “It’s been a very successful start to the online process. This week, we have flown our 500th flight since commercial operations began. The customer feedback is great, with many enjoying the personal service that Waves offer and commenting on the ease and functionality of the new online system.”
For any passengers wishing to book flights with Waves, they can visit the website and book online at www.flywaves.gg or contact [email protected] for further information.
