The Guernsey 2020 personal tax return is now available via a new online portal.
The Revenue Service say that they have listened to customer feedback and made some key enhancements to allow an easier and faster tax return completion process.
There is now an estimated liability calculator which will tell you if you will receive a refund or will have tax owing. The new portal is customisable meaning you only need to enter details relevant to you and essentially will skip other sections altogether. You can also work through the return at your own pace, saving data as you go and reviewing your progress.
The new portal also includes a change to spouse/partner access which means that each spouse/partner who has submitted a form of authority will be able to access the shared return from their own individual log-in.
To access the new return, you need to register here. For security purposes, you will need your Social Insurance Number and other personal details.
Nicky Forshaw, Director of the Revenue Service said: “We think people will find the new online returns more user-friendly, meaning submitting your return online is quicker and easier. But importantly, the new online tool is designed so we can continue to make improvements going forward far more easily. That means we can react more quickly to customer feedback and update our online services more often to better meet customer needs.”
Sarah Davies, Head of Service Delivery for the Revenue Service said: “We’re really encouraging people to use the new online return, even if they’ve never submitted their tax return online. We know for some of our customers it may be something they’re not used to, but we have staff on hand to help at the Counter and on the phones, who can walk customers through the process of how to get set up and complete and submit their return.”
The deadline for the return is 28th February 2022 and customers are reminded that completing a tax return on time is the responsibility of every individual.
Paper returns are also now available and can be collected from reception at Sir Charles Frossard House or Edward T Wheadon House, or downloaded from the website. More information on completing a personal return can be found here.