Households across the island will receive a copy of the Jersey Post 2024 customer survey from Monday 26th February.
Posties will be delivering the survey to all parishes throughout the week.
Islanders will be asked 6 questions on the survey, including their opinions on how Jersey Post can improve its service; specific questions covering the Jersey to Jersey and Jersey to UK/Guernsey delivery services; as well as customers postal priorities. There will also be an opportunity to mention a postie, branch colleague or other member of the Jersey Post team who has gone above and beyond. The survey will take around 5 minutes to complete.
Islanders will be given a prepaid envelope to return the survey in, or it can be filled out online.
Julie Thomas, Managing Director Postal & Logistics, at Jersey Post, welcomes islanders feedback. She said: “Our focus this year is to understand islanders’ needs and to deliver for our community, always ensuring we’re offering value for money and the best possible service. This is your opportunity to help us shape our priorities, so we know what is most important for your postal service. We are listening.”
