The Jersey Care Commission has announced the launch of an annual survey, the results of which will improve health and social care outcomes for the people of Jersey.
From the 1st of January 2023, following a decision by the States Assembly to expand the Commission’s remit, the Commission registers and regulates Children and Young People’s Health and Social Care services in Jersey.
The Commission is now responsible for regulating and inspecting services for both adults, children and young people, provided by the Government of Jersey, Parishes, private providers and the voluntary sector, to ensure that people receive high-quality and safe care.
The survey is designed to gather the views of children and young people, families and caregivers, plus those staff and practitioners working in children’s services.
The Commission is collaborating with the Department for Children, Young People, Education and Skills Department (CYPES) as well as Family Nursing and Homecare. They request that all staff working within the providers and the children who are currently using fostering, adoption, social work and Independent Reviewing plus child and family services should complete the short, ten-minute survey. The Commission also welcomes responses from the parents and guardians of these children.
Becky Sherrington (pictured), Chief Inspector of the Jersey Care Commission, commented: “The Jersey Care Commission provides the people of Jersey with independent assurance about the quality, safety and effectiveness of their health and social care services. We work with service users and their families and carers to improve their experience of health and social care and achieve better outcomes. The providers and users of these services are best placed to provide feedback to help support and continuously improve the inspection process. This feedback will help to shape the future of children’s Health and Social care in Jersey.”
Susan Devlin, Chief Social Worker & Group Director for Children’s Social Care, Integrated Services and Commissioning said: “We welcome the introduction of an annual survey by the Jersey Care Commission. It is crucial that as a service, we have independent evidence to ensure that the service we are providing for the children, young people, and parents who need our support is of the best possible quality. It’s also essential that the staff who work here feel valued.
“People who work in Children’s Social Care provide a unique and important service, connecting with people who need support. The surveys being run also offer an important opportunity for benchmarking against services of a similar size to take place, so we can see the results in a wider context, which is welcome and helpful. It will provide key, up to date information to help us provide the best possible service at all times, and assist with our future planning. We welcome the inspection process and view the survey as an important element of understanding the performance of services and that we encourage those working with us to complete the surveys.”
The survey opens on the 3rd of July. A link to the online survey can be found on the Jersey Care Commission’s website.
The survey is designed to gather the views of children and young people, families, caregivers and staff and practitioners working in children’s Health and Social Care services. It is being carried out by a third party to ensure independence and confidentiality.