
Senior IT Administrator
Are you a proactive and technically skilled IT professional ready to take the lead in delivering robust, secure, and modern IT services? We are seeking a Senior IT Administrator to join our dynamic team and play a key role in supporting and enhancing our technology environment. This role is ideal for someone with a strong background in Microsoft technologies, cloud services, and IT operations who thrives in a collaborative and fast-paced environment.
Key Accountabilities
- Lead the delivery and continuous improvement of a secure, effective, and well-controlled IT environment.
- Manage relationships with IT vendors and partners, ensuring service quality and accountability.
- Own and resolve IT system issues from identification through to resolution.
- Contribute to IT risk management, business continuity planning, and cyber security initiatives.
- Maintain and develop system documentation and support materials.
- Support the specification, procurement, and implementation of IT solutions aligned with business needs.
- Promote a culture of learning, development, and high performance within the IT team.
- Champion excellent customer and stakeholder experiences through IT service delivery.
- Ensure compliance with information security and data protection policies.
Requirements
Essential Qualifications & Experience:
- Relevant technical certifications (e.g., Microsoft Azure / Microsoft 365 Fundamentals).
- 3+ years in a senior or Level 3+ IT engineering or service provision role.
- Experience with ITIL service desk operations and information security practices.
Technical Skills & Knowledge:
- Strong hands-on experience with:
- Windows Desktop and Server environments
- Active Directory, Azure AD, Microsoft Exchange (2019/365)
- Microsoft Intune, SharePoint, Teams, and M365 administration
- VMWare or similar virtualization platforms
- Understanding of risk management, business continuity, and regulated environments.
Desirable:
- Advanced Microsoft certifications (e.g., Azure / M365 Associate or higher).
- Experience with:
- SQL Server, Office 365, vulnerability management tools (e.g., Qualys, Nessus)
- Automated deployment tools (e.g., PDQ)
- Azure infrastructure design and management
- IT project delivery and supplier management