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Westminster Asset Management
Home Location Alderney & Sark

Aurigny expands twilight check-in service in response to customer feedback

July 11, 2025
in Alderney & Sark, Business, Guernsey, Transport
Aurigny expands twilight check-in service in response to customer feedback
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Aurigny has announced an extension to its popular twilight check-in and baggage drop service in collaboration with Guernsey Ports.

In response to customer feedback, the improved service will now be available for all flights departing Guernsey, including to Alderney for the first time, up to 10:30 am, enhancing convenience for morning travellers.

The facility allows customers to check in their luggage the day prior to departure between 15:00 and 20:00 pm, reducing stress on the day of travel. Previously, the facility was limited to very early morning flights only; yet the service has been used by almost 1,000 travellers so far this year.

Mickey Champion, Guernsey Station Manager for Aurigny, said: “We know that early morning flights can be stressful, especially when you’re juggling bags, parking, and getting to the airport on time. Extending the twilight check-in means our customers can start their day with one less thing to worry about.

“It’s a small change that we hope will make a big difference to how relaxed and prepared people feel when they fly. We’re always listening and looking for ways to make the travel experience easier and more enjoyable.

“We sincerely thank Guernsey Ports for playing their part in enabling us to offer this extended service.”


Pictured: Lucy Campbell, a dispatcher at Aurigny.

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Sue Fitzgerald

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