A limited number of MiCode packs, each with a lifetime subscription, are now available to people living with dementia in Jersey through Dementia Jersey.
The packs give families a simple, practical way to ensure the right support for their loved ones can be reached quickly in an emergency.
The scheme addresses a concern many people quietly live with, what happens if someone becomes disoriented, unwell, or unable to communicate, and can’t explain what’s happening when they need help most?
MiCode provides a straightforward solution. Each pack includes a unique QR code that can be carried on a keyring, kept in a wallet, or worn as a discreet sticker. When scanned by a member of the public or first responder, it immediately displays a name and emergency contact number, helping ensure the right person can be contacted without delay. Additional medical information can then be accessed securely using a PIN, either shared by the emergency contact or accessed directly by emergency services.
The Jersey launch has been supported through a grant from the Impact Jersey ‘CareTech Challenge’ Programme, funded by the Government of Jersey and delivered by Digital Jersey.
Jersey Police and Ambulance services have been briefed about MiCode so their teams recognise the QR codes and are fully in support.
To support the launch, TV doctor Dr Dawn Harper, best known for her long running role on Embarrassing Bodies, is visiting the island. Her involvement reflects both her professional experience and a deeply personal connection, with her father living with dementia and using MiCode himself.
During her visit, Dr Harper recorded an open and insightful podcast conversation with Claudine Snape, CEO of Dementia Jersey. Together, they discussed the realities of living with dementia, the challenges people can face when communication is difficult in medical or emergency situations, and how simple, accessible solutions like MiCode can provide reassurance for individuals and their families.
Dawn said: “Having seen this both professionally and personally, I know how frightening it can be when someone you love is unable to explain who they are or what they need. Dementia can take away words, but it shouldn’t take away a person’s safety or dignity. Something as simple as a QR code can make a real difference in those critical moments, helping others respond with understanding and compassion. It’s a small intervention that can prevent situations from escalating and gives families confidence that their loved one won’t be left struggling to cope alone.”
Claudine Snape, CEO of Dementia Jersey, said: “We’re always looking for practical ways to support people and their families in everyday life, not just in moments of crisis. Bringing MiCode to Jersey is about giving people something simple they can put in place now that offers real reassurance. It’s quick to set up, easy to carry, and could make a meaningful difference when it matters most.”
