To celebrate Global Accessibility Awareness Day today, the team in NatWest International Library Place have undertaken training to support the Hidden Disabilities Sunflower Scheme.
The Hidden Disabilities Sunflower is a simple tool for members of the community to voluntarily share that they have a disability or condition that may not be immediately apparent. It helps to indicate that they may need a helping hand, or more time in shops, at work, on transport, or in public spaces.
Oliver Holbourn, CEO of RBS International and Exec Sponsor of NatWest Group’s Enable Disability & Neurodiversity Network, said: “I’m thrilled that our team has undertaken training to fully support the Hidden Disabilities Sunflower scheme in our Jersey branches to celebrate Global Accessibility Awareness Day.
“Our mission is to be the disability employer and bank of choice, by enabling and nurturing an accessible, inclusive and supportive culture within the bank and the wider community.”
Globally, 1 in 7 of us live with a disability, approximately 1.3 billion people in total. While some people experience a disability that is visible, many have a non-visible condition or experience a combination of both visible and non-visible conditions.
Customers visiting the NatWest International Library Place branch with hidden disabilities will now find that all personal bankers will wear white lanyards to show their understanding of the scheme. Customers can also borrow a green lanyard during their visit, to highlight that they may need extra support with their banking needs.