RBS International Annual Results 2022 published

Key points from the report are as follows:

• RBS International income increased by 48% in 2022 to £810m, supported by strong average customer volumes and favourable yield curve movements.
• Deposits of £34.6bn which facilitated demand for customer lending at £16.4bn, an increase of £0.9bn in 2022.
• £1.3bn of lending in 2022 was in Climate and Sustainable Funding and Financing solutions, with continued support to NatWest Group’s commitments to tackling climate change.
• In the wake of the tragedies that affected the Jersey community in 2022, RBSI Jersey has made a significant offer of financial support to the Bailiff’s fund and is working with the team to ensure that this is most effectively used to support those in need.
• The bank also donated £30,000 as part of a 3 year commitment to Community Savings Limited, a Jersey registered charity with a vision to promote financial inclusion, guidance and practical assistance to those most in need within the community.
• A new digital journey for personal lending enabled RBSI to facilitate 50% of personal lending volumes online since it launched, saving time for both colleagues and customers and around c 71k customers are now using the NatWest International mobile app making banking quicker and simpler for them.
• Within the Institutional Banking division, eQ Mobile usage has grown to over 2.5 thousand users, providing convenience for customers by allowing time critical approvals to take place anywhere.

Oliver Holbourn (pictured), CEO, RBS International said: “I’m tremendously proud of how we have supported our customers and colleagues throughout the last year. We have proactively worked to help guide them through significant uncertainty and the cost of living challenges people and businesses continue to face, especially through measures like increasing the number of Financial Health Checks for personal customers, and investing in pay for our colleagues.

“We’ve continued to provide considerable support to our communities, both financially with donations to important local causes, and with our time. Last year saw a four-fold increase in the number of volunteering hours being logged by our teams and we are aiming to increase this further in 2023. I am also pleased that despite the macroeconomic headwinds, we have still been able to deliver support to our customers on important areas such as tackling climate change.

“As we look forward to 2023, guided by our purpose, we will maintain our focus on delivering for all of our stakeholders to drive sustainable growth for the bank.”