Customer satisfaction declines for second year running across Channel Islands
According to data from the latest Island Global Research Brand Reputation Index, people in the Channel Islands feel a declining ...
Tag: JCX
Skipton bucks the trend for declining customer service in Guernsey
Levels of customer service on the island are declining, according to Island Global Research, the independent market research agency working ...
Customer service week: Creating a harmonious workplace improves customer service
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...
Customer service week: The day the lights went out
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...
Customer service week: Retaining and nurturing customers – isn’t it what we all want?
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent ...