Seymour Hotels named ‘Jersey’s best workplace, large enterprise 2024’
Seymour Hotels has been named 'Jersey’s best workplace, large enterprise 2024', a recognition that celebrates the outstanding culture, passion, and ...
Tag: JCX
JCX Alliance launches SMILE standards to elevate customer eXperience in Jersey
The Jersey Customer Experience Alliance unveiled the SMILE Standards, a framework designed to to guide both employees and employers in ...
Jersey set to raise the bar for Customer eXperience with the launch of SMILE Standards
Jersey is setting Customer eXperience Standards with the official launch of the SMILE Standards, a framework designed to elevate customer ...
Jersey businesses can elevate Customer Experience with new free training programme
In a commitment to enhancing customer service excellence across the island, Claire Boscq, Founder of JCX Alliance, and Joanne Vandermerwe-Mahon, ...
Jersey’s new vision for the high street revealed: ‘Future-fit retail’
New opportunities for growth and points of guidance for Jersey’s retail sector have been outlined in a new Government report ...
Condor Ferries’ supervisor honoured with Jersey Customer Experience Alliance’s first SMILE pin
In a celebration of exceptional customer service across the island, Sonia Pestana, a supervisor at Condor Ferries, has been awarded ...
‘Give Service a Smile’ campaign launches to celebrate customer service over festive period
The Jersey Customer Experience Alliance has announced the launch of Give Service a Smile, aimed at celebrating outstanding customer service ...
Jersey conference ignites Island-wide customer experience transformation
The inaugural Jersey Customer Experience Conference, sponsored by Channel Eye, was held in St Helier on Thursday 10th October. The ...
National Customer Service Week: A celebration of excellence and team spirit
National Customer Service Week is an annual event observed in the first full week of October, where businesses worldwide come ...
The mutual benefits of respect: How kindness enhances customer experience
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th ...
