Condor Ferries’ supervisor honoured with Jersey Customer Experience Alliance’s first SMILE pin
In a celebration of exceptional customer service across the island, Sonia Pestana, a supervisor at Condor Ferries, has been awarded ...
Tag: JCX
‘Give Service a Smile’ campaign launches to celebrate customer service over festive period
The Jersey Customer Experience Alliance has announced the launch of Give Service a Smile, aimed at celebrating outstanding customer service ...
Jersey conference ignites Island-wide customer experience transformation
The inaugural Jersey Customer Experience Conference, sponsored by Channel Eye, was held in St Helier on Thursday 10th October. The ...
National Customer Service Week: A celebration of excellence and team spirit
National Customer Service Week is an annual event observed in the first full week of October, where businesses worldwide come ...
The mutual benefits of respect: How kindness enhances customer experience
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th ...
Energise your workspace to personalise and enhance the employee experience
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th ...
Crafting seamless customer journeys: The power of mapping experiences
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th ...
Training your team: The key to keeping customers and growing your business
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th ...
Why customer experience is critical in business success and community growth
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th ...
Jersey Customer Experience Alliance to launch at JCX Conference in October
The Jersey Customer Experience Alliance has announced its official launch will take place on Thursday, October 10th, at the JCX ...