Jersey Water has retained Silver accreditation from Investors in People for the third time.
Investors in People is a globally recognised framework that assesses how effectively organisations lead, support and manage their employees. Jersey Water first earned the Silver standard in 2018.
On receiving the reaccreditation, Helier Smith (pictured), Chief Executive Officer of Jersey Water said: “Our employees are at the heart of everything we do at Jersey Water, so this achievement underscores the importance we place on investing in our people. It is not only the right thing to do but it is also essential to delivering the best possible service for our customers.”
Securing Silver accreditation followed a rigorous assessment process, including an employee survey completed by 89% of the workforce, in-depth employee interviews with the Investors in People assessor and a detailed evaluation of the company’s leadership practices, culture and values.
Only 21% of all the businesses assessed worldwide by Investors in People achieve Silver accreditation. Retaining this standard also places Jersey Water among the top-tier companies in the Island, emphasising the utility’s continuous efforts to make sure employees are satisfied and engaged in their work.
David Dale, Independent Assessor for Investors in People commented: “What was very apparent to me was that Jersey Water is a very supportive friendly, flexible and enjoyable place to work. It’s seen by its employees as an employer of choice. People support each other and our proud to work for Jersey Water because it has a positive reputation in the Island.”
The feedback from the assessment reinforced Jersey Water’s dedication to its values and the development of its employees.
Anna Dennett, Head of People and Culture at Jersey Water added: “Retaining our Silver accreditation from Investors in People is a significant achievement for us and reflects the work we do to build a positive and progressive working environment. Since our last assessment in 2021, we have implemented a range of initiatives aimed at improving workplace culture, including a leadership development programme and a new recruitment platform for attracting new talent. We are super focused on looking after our people so that we can continue to be provide great customer service and high-quality water.”
