The Jersey Customer Experience Alliance has announced its official launch will take place on Thursday, October 10th, at the JCX Conference.
This new initiative aims to elevate customer service standards across Jersey, fostering a culture of care, service excellence, and collaboration within the local business community.
The Jersey Customer Experience (JCX) Alliance is dedicated to uniting businesses, community leaders, and customer experience advocates to elevate the overall customer experience on the island. By promoting best practices, offering expert training, and developing comprehensive customer experience standards, the alliance seeks to drive economic growth and enhance the wellbeing of Jersey’s residents and visitors.
The official launch event, held during the JCX Conference, will feature a series of engaging presentations, exhibition and panel discussions led by industry experts and thought leaders in customer experience. Attendees will have the opportunity to learn about the latest trends and strategies in customer service, network with fellow professionals, and contribute to the development of the ‘Jersey Experience’ Standards.
“We are thrilled to introduce the JCX Alliance to the community,” said Claire Boscq (pictured), Founder of the JCX Alliance. “Our mission is to inspire, unite, elevate, raise, and drive the customer experience in Jersey to new heights. We believe that by working together, we can create a thriving business environment that not only meets but exceeds the expectations of our customers.”
Further information about the launch event can be found here.
