Working together to benefit Guernsey businesses and their people

Guernsey Mind and CoEfficient are jointly hosting a Workplace Partnership event welcoming two renowned guest speakers to the Island to share their thoughts on how adopting a people-first approach and managing complex and stressful situations can benefit all businesses, whatever the sector.

Speakers:

Lis Hubert

• Lis Hubert will explore the vital connection between employee wellbeing and customer satisfaction.
• Discover how prioritising the wellbeing of your people leads to long-term success and how to create a people-first company culture.
• Lis will demonstrate the direct link between your team’s mental health and overall performance and service quality.

Lis is based in New York and is a founding Partner of CX by Design, a human-centred design company whose mission is to empower companies to create meaningful connections, increase profit and make their businesses more human.

Mike Hohnen

• Mike Hohnen’s presentation will equip you with the mindset and tools to thrive in complex and unpredictable scenarios and lead with confidence in times of uncertainty.
• Discover the key differences between complicated and complex problems, and why traditional quick fixes often fall short.
• Learn how to distinguish between predictable and unpredictable situations, and how to adapt your leadership approach accordingly.

With over 40 years of experience, Mike has coached hundreds of managers worldwide. His insights will help you improve service management in your organisation.