Manx Care Advice and Liaison Service coffee morning

Manx Care Advice and Liaison Service (MCALS) are excited to be hosting a coffee morning at Santander Work Café, Douglas on Wednesday 11 September between 09:30 and 11:30.

This will be an opportunity for you to find out a little more about MCALS and how we can help you! A number of the MCALS team will be on hand and we are also delighted to announce that Dr Wendy Reid (Chair of Manx Care) and Teresa Cope (CEO of Manx Care) will also be in attendance.

We would like to invite anyone who wishes to share their experience or has any queries or concerns to come along and speak with the team.

We can help with:

• Providing information or confidential advice about Manx Care, our services and our strategic partners
• Signposting you to the department or person you need to speak to
• Highlighting the services we offer
• Helping to answer any questions you have about current or planned care or treatment
• Helping you to solve any health or social care related enquiries or problems you may have
• Listening to your feedback about our services and how you think we could improve them
• Passing your positive feedback on to our colleagues
• MCALS was established in August 2021 and is a confidential service operated by Manx Care that is dedicated to driving positive change across the health and social care system by listening to both negative and positive feedback and acting on it.

The service aims to improve patient and service user experiences, by helping to sort problems out quickly, providing advice and pointing people in the right direction to get the help they need.