Leadership Lessons from Klopp’s Liverpool

Seven lessons from Klopp’s Liverpool. One session. Walk out with a culture plan that you can get started on tomorrow.

What Klopp’s Liverpool can teach your organisation about culture:

Jurgen Klopp didn’t just win trophies. He built a culture where everyone, from the kit room to the captain knew their part and made the people around them better.

The Jurgen Approach is the first of our new Power Up sessions: short, sharp, practical sessions for leaders and managers who want to build a culture people actually want to be part of. In this practical session, we’ll unpack seven principles from Klopp’s time at Liverpool FC, and turn them into something you can use. You’ll leave with your own culture plan, ready to put to work the very next day.

Who is it for?

• Leaders, Managers, HR & L&D professionals. No football knowledge required.

What you’ll walk away with:

• A culture plan for your team or organisation that you can start on the next day.
• Honest conversations with local leaders about what’s working and where it’s hard.
• Space to reflect on your own leadership practice, and learn from others in the room.

The seven principles:

• Data (with a wider lens). Most organisations read numbers through a single window. But what else counts as data, and what are you missing?
• A clear plan. Klopp put relationships before tactics, and it was a big part of his success. Do you have building relationships as part of your plan? How clearly is your plan communicated, and who is genuinely bought in?
• Relentless inclusivity. From chefs to physios, everyone at Liverpool had a part to play. Does everyone in your organisation feel the same?
• Psychological safety. The best teams take calculated risks, and make and admit mistakes faster. This is one of the most important things in an organisation.
• Increasing capability. Klopps players said that he made everyone around him better. Would your people say that about you?
• A team of leaders. The best Liverpool sides had leaders all over the pitch, not just the one wearing the armband. How do you build that on purpose?
• Reputation and roots. Klopp became part of the city’s identity. What is your organisation’s footprint beyond its own walls?