Jersey Hospitality Association – Selling and upselling effectively
Selling and up-selling effectively – an interactive two hour training session with Channel Islands Training & Development
This short course is aimed at hospitality staff wishing to become more effective at selling and up-selling.
By the end of this session you will understood why people buy, learn more on how to bring value to customers, learn effective questioning skills to determine client needs, learn how to effectively introduce benefits of an upgrade, overcome any objections and gain customer commitment.
Venue to be announced.