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Home Business Digital & Technology

Competition Authority fines JT for network failure

November 7, 2023
in Business, Digital & Technology, Jersey
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JT has been fined £380,000 by the Jersey Competition Regulatory Authority for a repeated contravention of its licence conditions.

JT is licensed under the Telecommunications (Jersey) Law 2005 to run a telecommunications system in Jersey, and following investigation, the Authority concluded JT had failed to take all reasonable steps, within its control, to ensure the integrity of its network.

This caused Jersey’s public emergency service call service to be unavailable to the public, for 57 minutes, from all landlines and the majority of mobiles. 50% of JT mobile services and 100% of Other Licensed Operator mobile services were impacted.

The performance and security of Jersey’s public emergency call service is critically important. Therefore, in the interests of the safety and security of Jersey’s public, the Authority determined it necessary and proportionate to issue a financial penalty.

Tim Ringsdore (pictured), CEO of the Authority said: “JT has cooperated with the Authority throughout its investigation and continues to work constructively with the Authority in relation to its ongoing programme of works.”

A spokesperson from JT said: “JT is part way through several programmes of work which will transform and modernise Jersey’s networks providing best of class resilience and capability.”

The Authority’s Final Decision and the Penalty Order has been published on its website.


Main image courtesy of Wikipedia.

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Sue Fitzgerald

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