Technical Consultant
The role of Technical Consultant is key to the growth of Logiq in order to support new and on-going client projects.
A Technical Consultant is an authoritative figure to clients in terms of technical skill set and advice. Having experience of common challenges that clients can face around infrastructure / cloud and being able to advise around these are key to the role. Relating these, sometimes in-depth, technologies and issues to management is one of the key skills of a good consultant.
A Technical Consultant can run IT projects, which may include client staff, as well as deliver them in a timely manner without impacting business activities as far as possible.
Key responsibilities
- Provide product recommendations and technical expertise to the client
- Ensure proactive communications to clients and stakeholders
- Document all relevant integrations for client handover
- Track / update time in Logiq project management systems. Be mindful of project budget and alert to milestone breach
- When troubleshooting client technical issues use all resources available in a timely manner
- Drives projects to completion by anticipating the needs of the clients and ensuring the alignment of the internal and external teams focused on the implementation
- Generating innovative ideas
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