Assistant CDD Manager
The Assistant CDD Manager is a critical role in ensuring that Skipton International operates an effective internal control framework and manages risks in line with the organisation’s risk appetite.
This role is essential in maintaining up-to-date and accurate Customer Due Diligence (CDD) information and ensuring compliance with Onboarding, Periodic, and Trigger Event requirements.
Key accountabilities
- Support CDD Analysts to ensure compliance with policies and procedures. Conduct CDD processes for new and high-risk clients. Provide guidance and training to the Customer Operations Team.
- Assist with compliance projects and prepare management information, supporting continuous improvement of CDD activities.
- Set team objectives with the CDD Manager and manage daily performance. Conducting performance reviews and objective setting.
- Maintain training records and hold regular one-to-one meetings with team members.
- Manage the customer experience to ensure appropriate outcomes. Deliver excellent service to customers and stakeholders.
- Implement change initiatives to drive high performance.
- The Assistant CDD Manager will occasionally deputise for the CDD Manager.
Essential requirements
- Educated to degree level (candidates with a recognised professional qualification in risk or compliance (e.g., IRM or ICA) or an appetite to work towards it are desirable)
- Proven experience in a similar role within the financial services industry.
- Strong knowledge of CDD processes and relevant laws and regulations.
- Ability to develop and maintain effective working relationships both within the team and the wider business to achieve objectives.
- Project management skills/experience would be an advantage.
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