Jersey conference ignites Island-wide customer experience transformation
The inaugural Jersey Customer Experience Conference, sponsored by Channel Eye, was held in St Helier on Thursday 10th October. The...
National Customer Service Week: A celebration of excellence and team spirit
National Customer Service Week is an annual event observed in the first full week of October, where businesses worldwide come...
The mutual benefits of respect: How kindness enhances customer experience
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th...
Energise your workspace to personalise and enhance the employee experience
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th...
Crafting seamless customer journeys: The power of mapping experiences
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th...
Training your team: The key to keeping customers and growing your business
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th...
Why customer experience is critical in business success and community growth
Leading-up to the launch of the Jersey Customer eXperience Alliance (JCX) and National Customer Service Week, from 7th to 11th...
Working from home? Increase your productivity by increasing harmony
Create better workplace relationships and harmony in your home, your workplace, or your home-office - that is what Feng Shui...
Customer service week: Creating a harmonious workplace improves customer service
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent...
Customer service week: The day the lights went out
International Customer Service Week is celebrated annually in the first full week of October. To recognise the importance of excellent...