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Home Business Leadership

Ask the Business Coach: Is it just our business, or is a culture of entitlement now a bigger problem than ever?

October 2, 2024
in Alderney & Sark, Business, Guernsey, Isle of Man, Jersey, Leadership, People
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Channel Eye has joined forces with Royston Guest, leading Business Growth Coach and CEO/Founder of Pathways Global, in our column, ‘Ask the Business Coach’.

Entitlement culture refers to a mindset or societal trend in which individuals believe they inherently deserve privileges or special treatment, regardless of merit, effort, or contribution. It is often fuelled by consumer culture, social media, or a focus on individualism over community well-being, and its impact is far-reaching.

Business Growth Pathways logoThree key takeaways

  1. Securing promotions or pay rises without earning them through performance or effort will lead to friction in the workplace.
  2. It will undermine values like personal responsibility, meritocracy and mutual respect.
  3. A great question to consider: you may be employed, but how employable are you?

Episode timestamps

  • [0.50] When I say a culture of entitlement, I mean the unrealistic expectations individuals have in relation to what they are entitled to. Our world today has created instant gratification/immediacy in everything we do, which brings an entitlement culture.
  • [1.55] This has followed into the workplace culture, particularly around working from home, flexible working, etc., which can create tensions in business.
  • [2.20] There needs to be a two-way partnership between employer and employee. The employer must consider what is an attractive employee value proposition to attract and retain employees, and the employee must consider outside of the WIIFM factor, i.e. how I can contribute to this organisation/what value I can add, and what difference I can make.

Do you have a question for the Business Coach?

Send your questions to askthebusinesscoach@channeleye.media


Missed a previous episode? Catch-up and watch the series here.

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Royston Guest

Click here to see all of Royston's articles and here to find out more about Royston and Pathways Global

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