Channel Eye has joined forces with Royston Guest, leading Business Growth Coach and CEO/Founder of Pathways Global, in our column, ‘Ask the Business Coach’.
Your people’s performance is based on THE WHAT—whether an individual functionally gets the job done and how well they do it and THE HOW—whether they are living the values, demonstrating the right behaviours, and being role models for their colleagues. The right people in the right role can exponentially accelerate your business growth journey. The wrong people can set you back 12 months.
Three key takeaways
- Clarify the weightings between behaviours and results.
- Understand the point of view of the individual.
- Link paycheque to purpose.
Episode timestamps
- [1.15] Be clear about the weightings you apply between behaviours (how people do it) and results (what people do). Are they equal, or do you focus more on results over behaviours?
- [2.15] Understand the perception vs reality of the individual, i.e. do they know they deliver results, but their behaviours are unacceptable? Or are they unaware?
- [2.57] Communicate the weightings you use against results (the what) and behaviours (the how) with the individual.
- [3.24] Link paycheque to purpose. What gets measured gets done. Any reward or remuneration should be based on your behaviours and results weightings. This may be the trigger that makes the individual change their behaviours.
- [4.40] If behaviours are equally important as results, which is part of your culture, any deviations from this must be dealt with as it will affect other team members.
Do you have a question for the Business Coach?
Send your questions to askthebusinesscoach@channeleye.media
Missed a previous episode? Catch-up and watch the series here.
