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DTSTART;TZID=Europe/Jersey:20250218T173000
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SUMMARY:Jersey Customer eXperience Standards launch event
DESCRIPTION:🌟 SMILE – You’re in Jersey! 🌟\nWhy Customer Experience is Vital for Jersey\nWe are so fortunate to live on such a beautiful island, surrounded by incredible landscapes, a safe environment, and a close-knit community. However, doing business here can be challenging; therefore, exceptional customer experience (CX) isn’t just a nice-to-have—it’s a necessity. It’s the key to earning loyal customers who buy more, return often, and spread the word.\nFor Jersey businesses, CX is the difference between blending in and standing out, buying local or online. By creating memorable experiences, we can strengthen customer loyalty, attract new opportunities, and ensure a thriving, future-fit economy that benefits us all.\nThis isn’t just another event—it’s your opportunity to enhance your business and elevate Jersey’s CX landscape.\nAt this exclusive event, we will unveil the S.M.I.L.E. Standards, Jersey’s very first Customer eXperience Standards, a unique framework designed to support businesses in delivering world-class customer experiences. These standards reflect our shared commitment to excellence, collaboration, and long-term growth in Jersey’s businesses.\nWhat to expect\n💡 Exclusive Keynote Presentation\nHear from Richard Mulholland, an internationally acclaimed speaker and thought leader. Learn how relentless relevance can turn ordinary service into unforgettable moments that drive customer loyalty, referrals, and business growth in order to hack your customers expectations engine!\n🤝 High-Impact Networking\nConnect with like-minded professionals, industry leaders, and business owners who are shaping the future of Jersey’s economy. Forge collaborations, share insights, and leave with valuable connections.\n📣 Be Part of the JCX Movement\nDiscover the S.M.I.L.E. Standards, a revolutionary framework to elevate CX in Jersey. Learn how the JCX Alliance can support your business with tools, strategies, and a powerful network to drive innovation and excellence.\nWhat’s in it for you?\n\nBe First to Know: Gain early access to the S.M.I.L.E. Standards, setting your business apart in the eyes of your customers.\nPractical Takeaways: Walk away with actionable strategies to thrive in Jersey’s evolving retail and service landscape.\nMarket Leadership: Position your brand as a pioneer in customer service excellence, attracting loyalty and referrals.\nA Stronger Jersey: Join a collective movement that’s building resilience and creating a future-fit economy for our island.\n\n
URL:https://channeleye.media/events/jersey-customer-experience-standards-launch-event/
ORGANIZER;CN=Jersey Customer eXperience Alliance (JCX):MAILTO:
CATEGORIES:Business,Jersey,Leadership,Retail & Hospitality
LOCATION:Havre Des Pas Bathing Pool 28 Havre des Pas, St Helier, JE2 4UQ, Jersey
ATTACH;FMTTYPE=image/jpeg:https://channeleye.media/wp-content/uploads/2025/01/JCX-SMILE-standards-launch-2025-02-18-01-16-9.jpg
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