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DTSTART;TZID=Europe/Jersey:20250128T090000
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SUMMARY:CX as your secret sales strategy
DESCRIPTION:Transform Customer eXperience into your most powerful sales tool\nAbout the workshop\nWould you go fishing with a net full of large holes? It’s the same as selling without delivering a great customer experience. In this engaging 3-hour workshop, Cassidy Mason, Founder and CEO of Cassidy Mason Consulting, will guide you through the crucial link between customer experience (CX) and sales growth.\nMany businesses fail to realise that neglecting CX creates unnecessary obstacles to retaining customers and growing sales. Retaining clients isn’t just cheaper; it’s essential for long-term success. Without a strong CX foundation, customer loyalty becomes fragile, and organic growth is nearly impossible.\nWhat to expect:\n\nDiscover why failing to prioritise CX undermines sales strategies.\nExplore practical methods to align CX with your business goals and sales approach.\nWalk away with actionable tools to improve customer retention, satisfaction, and lifetime value.\n\nWorkshop Aims:\n\nShift your perspective on Sales and CX:\nAvoid the pitfall of seeing sales and customer experience as separate functions.\nLearn to fix gaps in the Customer Journey:\nIdentify areas where your current CX strategy might fail to support growth.\nAchieve real business growth:\nStop wasting resources chasing new customers when your existing ones are slipping away. Learn how CX can retain clients and boost your bottom line.\n\nTarget Audience:\nThis workshop is designed for:\n\nBusinesses that take CX seriously but want to deepen its impact.\nIndividuals frustrated by the lack of CX focus in their organisations.\nCompanies struggling to grow sustainably without constant churn.\nProfessionals at any level, across all industries and business sizes.\n\nAbout Cassidy Mason\nCassidy Mason is the Founder and CEO of Cassidy Mason Consulting, renowned for her expertise in helping businesses create stronger links between sales and customer experience. She specialises in transforming the way businesses think about CX, driving measurable improvements in customer loyalty and revenue.\nBook today – Don’t let poor CX cost you sales!\nThis workshop is your chance to confront the gaps in your current customer experience strategy and build a stronger foundation for business growth. Join Cassidy Mason and learn how to optimise CX to increase sales, retain loyal customers, and grow sustainably.\n
URL:https://channeleye.media/events/cx-as-your-secret-sales-strategy/
ORGANIZER;CN=Jersey Customer eXperience Alliance (JCX):MAILTO:
CATEGORIES:Business,Jersey,Leadership,Retail & Hospitality
LOCATION:1 Grenville Street, St Helier. JE2 4UF, Jersey
ATTACH;FMTTYPE=image/jpeg:https://channeleye.media/wp-content/uploads/2025/01/JCX-workshop-01-16-9.jpg
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